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June 17, 2022
Question

Caregiver amount of $14,696.00 is being applied even though I don't have any eligible dependents and the caregiver amount boxes for both dependents are unchecked.

  • June 17, 2022
  • 1 reply
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    1 reply

    June 24, 2022

    Did you perhaps claim it last year and then this year you transferred your information from last  year? If not, please contact our phone support team for assistance at 1-800-446-8848.

     

    Thank you for choosing TurboTax.

    August 8, 2022

    Yes, that's correct. The only way around I could find was to do my taxes from scratch without any information transferred from last year. Very frustrating. Had to use a PC and iPad side by side to be able to do it, since the CCA, etc. carryover information wasn't present anymore. System should have been smart enough to know that my son (no longer 18) couldn't qualify for this anymore.

    August 9, 2022

    Thank you for your feedback- we appreciate when our customers give us feedback so that we can send it to the appropriate department so that they can review them.

     

    Thank you for choosing TurboTax.