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May 2, 2022
Question

Good morning - I paid for my return only to realize the wrong package was selected. Is there a way to change this before I file my return?

  • May 2, 2022
  • 1 reply
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    1 reply

    TurboTaxSusan
    May 3, 2022

    No. Unfortunately, there is no way to downgrade a TurboTax return. You would need to create a new return to go back to the original product. 

     

    To start a new return, select “Start a New Return” from under “My Returns” in the top left corner. Once you have started your new return, you can select “View All Returns” from under “My Accounts & Returns”. Then delete the unwanted return by clicking the small Trash Can next to it or “Delete” under the return’s name.