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Xhaos
January 22, 2023
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How do I change my phone number for 2 step verification?

  • January 22, 2023
  • 1 reply
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How do I change my phone number for alternate account recovery?
    Best answer by TurboTaxSusan

    To change your phone number, log in to TurboTax Online, open a return and then select "Account Settings" from the bottom of the black left side menu. This will open another page for the Intuit Account Manager. There select "Sign In & Security", then click on "Phone" and you will be able to change your phone number.

    1 reply

    TurboTaxSusan
    TurboTaxSusanAnswer
    January 22, 2023

    To change your phone number, log in to TurboTax Online, open a return and then select "Account Settings" from the bottom of the black left side menu. This will open another page for the Intuit Account Manager. There select "Sign In & Security", then click on "Phone" and you will be able to change your phone number.

      J
      jnielsen90
      February 25, 2023

      If you no longer have the same phone number how do you even log-in to you're account to change it to the new phone number when everytime you try to sign into you're account it wants to send a confirmation text message to even log-in to the old phone number I'm trying to change....which again I don't have anymore so I can't recieve the text confirmation to even log-in.....so how do I change my phone number then?

        TurboTaxSusan
        TurboTaxSusan
        February 25, 2023

        @jnielsen90 Please use this form to recover your TurboTax Online Account: https://turbotax.community.intuit.ca/community/navigating-turbotax/help/account-recovery-request/00/873777

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