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April 22, 2023
Question

I completed my taxes, and am trying to review. TurboTax is now telling me that the product I upgraded to isn't allowed bc I'm a nonresident. How do I fix this?

  • April 22, 2023
  • 1 reply
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    1 reply

    TurboTaxSusan
    April 23, 2023

    Unfortunately, once you have upgraded or added features to your TurboTax return, there is no way to downgrade or remove the extra features. You would need to create a new return to go back to the original product. 

     

    To start a new return, select “Start a New Return” from under “My Returns” in the top left corner. Once you have started your new return, you can select “View All Returns” from under “My Accounts & Returns”. Then delete the unwanted return by clicking the small Trash Can next to it or “Delete” under the return’s name.

     

    Please note that neither Assist & Review nor Full Service can help with Non-resident or expatriate returns.