Question

Credit card entry screen on Mac

Forum|Forum|1 year ago
March 21, 2025
1 reply
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on Turbo Tax app for MAC, only parts of the credit card data entry screen are visible, so I can't pay for state filing. Anyone else having this trouble with MacBook screens?

CatinaT1

I'm not familiar with MAC, but can you reduce the screen size so you can see everything? Is there a slider bar your are not seeing?

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P

peasinapodAuthor

there is no slider to move screen up or down, and no view option to reduce the size. in this screen shot, I can only see exp month, year and security code as seen on the picture. Thanks for getting back to me

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MonikaK1

Some Mac users report issues with the screen size in certain areas of the program in that the button needed is not showing on the screen. Sometimes scrolling around to the far edges, or dragging out the edges of the file screen, reveals what is missing.

To adjust the resolution on your screen, you could try the steps on this Apple Support page:

On your Mac, choose Apple menu > System Settings, then click Displays in the sidebar. (You may need to scroll down.) Select the display you want to adjust, then select the resolution you want to use. You may be able to turn on “Show all resolutions” to see additional resolutions for the display.

Depending on how you adjust the resolution, some app windows may not fit entirely on the screen. Using a scaled resolution may affect performance.

In the alternative, you could hook up a separate monitor to your Mac to see if this resolves the issue.

@peasinapod

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