Question

Download page not opening

Forum|Forum|1 year ago
April 1, 2025
2 replies
0 views

When I try to access intstallturbotax.com, it doesn't open the download page. It redirects to https://turbotax.intuit.com/personal-taxes/cd-download/install-turbotax/, but that page doe not open. It just displays the spinning progress icon for a minute or two and then stops, leaving me with a blank screen.

I am running Windows 11 on a Dell XPS laptop.

Not A Product Question

JohnB5677

For installation and software issues you can contact the TurboTax Support Phone Number

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DoninGA

First clear cache on your web browser. Then see if you can access the website.

If not then disable any spam or malware programs you are using and try again

If that does not help the turn off the Windows Defender Firewall

P

PatKnAuthor

Thanks for the reply. The download page just started to work without me doing anything. Not sure what was going on, but others have posted about the same problem. I guess all's well that ends well.