Federal return

Ok, I e-filed my taxes on February 17.  I got an email that chime returned the refund due to it not being my name on the account. I get it. I checked wheres my refund and it says it was return from bank on February 24th and that I'd get a paper check. Amd would not be charged the 5 day early. Ok, great.  It's April 6th and I have no  check.  I called the cross river bank and they had a specific options for turbotax users.  I finally spoke to someone and they said something about waiting to check to return to the irs and a bunch of other stuff.  I let her know it says its being mailed and I don't have anything. I'm so frustrated.  I really really need this money!  Any suggestions?