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March 20, 2025
Question

How can I pay the state efile fee

  • March 20, 2025
  • 1 reply
  • 0 views

I am using the Premier version of TurboTax on my PC in order to prepare the taxes.  I have added my credit card info to my Intuit account.  I successfully efiled my son's federal return however when I try to efile my son's Mississippi return it will not go through and says I must call customer service.  I've been on the line with customer service for over a half hour and they have no idea how to pay for the efile.  How can I pay for the state efile fee and efile the Mississippi return?

    1 reply

    March 27, 2025

    There must be an issue with the same card being used to pay for two different income tax returns.  Are you able to pay with a different credit card?

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