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nnnpatels
April 12, 2025
Question

How do I locate my previous chat history? I would like to review the responses I was given

  • April 12, 2025
  • 1 reply
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    1 reply

    CatinaT1
    CatinaT1
    April 14, 2025

    The messages from your Live Expert should be available in the upper right hand corner of your screen when you are signed into TurboTax Online. Click on Notifications, the bell symbol.

     

    Please see this TurboTax Help Article:

    How do I send/view messages from my expert?

    To view a message from your tax expert, select the tab with your expert's name (next to Checklist). ...

    If you have any trouble accessing your messages, please let your tax expert know during your next ap...

     

     

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