Question

How "try again" when "Transmission Trouble" in Desktop version?

Forum|Forum|2 years ago
March 10, 2024
3 replies
0 views

Submitted a 2023 Federal Ammended return using Desktop version and got an error message saying I needed to check for updates. So I did that.

Now E-file Status says: "Transmission Trouble - Please Try Again

We are unable to detect a succesful transmission for this return.

Select the File tab at the top of your screen to try transmissitting again"

But when I go to the file tab, there is no way to resubmit the federal return.

How do "reset" to get this thing to try again?

E-file Status

J

JulieS

Yes, you should be able to select File, then Electronic filing, then File Electronically as shown below.

If that is not an option, ‌ respond back and TurboTax can help you further.

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M

MT1232Author

Hi @JulieS. Thanks for replying. I don’t see that option to file electronically in that menu.
Note that I am using the desktop version on a Mac.

M

MonikaK1

Have you checked your e-file status again today with any success?

With TurboTax Desktop, follow these steps to check your e-file status:

Open the File menu.
Select Check E-file status.
Or, go to the File tab and select the Check E-file Status header.

See this TurboTax help article and this IRS webpage for more information.

See also this help article - some Online users have reported this problem when they have imported large documents.

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T

timforsync

Same issue. It has been months and turbotax has not released a fix yet. Every year turbotax has various bugs and impacts a lot of people. Their developers need to prioritize this. Paper filing is painful. Fix this for us!

CatinaT1

What is the problem you are experiencing?

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T

timforsync

The exact same problem MT1232 said in the original post

Z

zgd

Exact same problem happening for the 2024 desktop version. After an update during efiling my amended federal and state, only state went through, federal one is stuck in the same transmission trouble. Please fix this.