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April 16, 2025
Question

I can view and download my uploaded docs but can't delete them. Please help.

  • April 16, 2025
  • 2 replies
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2 replies

April 16, 2025

Could you clarify---- specifically what are you trying to delete and from where?  

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April 16, 2025

I logged into Intuit online.  I went to Documents.  I selected Personal. I selected all documents shown.  I only can download.  I want to delete them.

 

April 16, 2025

You can delete these documents but will need to take a few steps to get to this function.

 

  • Log back into your TurboTax Online account.  
  • Select Documents from the left panel of the program.
  • Then, use the arrow on the main screen to the right of view documents from and select the applicable year.  

 

  • Once you do that, you should see a list of all the documents saved to your account.
  • Select the 3 dots to the right of the applicable file.
  • Select delete to remove this document from your Online account.  

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April 16, 2025

I don't have an online TurboTax account.  I have an online Intuit account.  There isn't an option to delete, only to download.

CatinaT1
April 16, 2025

Please call TurboTax Customer service.  Here is a link:  Turbo Tax Customer Service 

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