Question

I cannot change my direct deposit information. It is forcing me to choose a bank account that no longer exists, which I used last year.

Forum|Forum|1 year ago
March 5, 2025
2 replies
0 views

Let me update my profile instead of forcing me into a tutorial that can't be escaped from

HOW TO CHANGE OR ENTER BANKING INFORMATION FOR REFUND

https://ttlc.intuit.com/turbotax-support/en-us/help-article/tax-refund/change-transferred-direct-deposit-information/L77NCbU6D_US_en_US?uid=m6tuh572

You cannot change banking information while your return is in pending, nor can you change it after the return is accepted. The IRS does not allow it.

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

S

shayrock24

@spar7an_oni I had the same issue because prior to filing I also needed to update prior year saved direct deposit information for a refund and was searching for an answer. I happened to try the third option which I believe said Other Refund Options - I recall it said something about a paper check or split accounts under this choice - which seemed like the opposite of what I wanted BUT when I chose this option and continued through it brought me to another screen where it asked if I wanted to use my direct deposit from the prior year and here I was able to choose "No" and enter new banking info. Hope this helps.