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April 7, 2025
Question

I completed my 2024 tax return in Turbo Tax. I have email confirmations and even my tax refund but I now need to download my return. Turbo Tax doesn't show anything

  • April 7, 2025
  • 1 reply
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I login with the email that I have all the confirmations from but it is acting like I didn't file at all this year. I need to download my return. I tried calling and can't get a live person. Nothing is working....

1 reply

CatinaT1
April 7, 2025

To access your tax returns (current or prior year) you will sign into the TurboTax website with the user ID you used to create the account - https://myturbotax.intuit.com/

 

Scroll down to the bottom of the screen and on the section Your tax returns & documents click on Show.  Click on the Year and Click on Download/print return (PDF)

 

As an alternative for current year return, when you sign onto your online account and land on the Tax Home web page, scroll down and click on Add a State (You will not really be adding a state). 

 

This will take you back in to the 2024 online tax return.

 

Click on Tax Tools on the left side of the online program screen.  Find the Print Center and choose the year you want to print.  If you want your full return including worksheets, choose the option Include government and TurboTax worksheets.

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April 7, 2025

When I login there are no options except to start my 2024 tax return. When I go to my intuit account and I look at documents there are no Comp completed 2024 return returns. It is as if I never completed my tax returns yet I have emails Confirming my completed tax return my payments and everything. It is as if my login is wrong though I’m using the same email address that I have for my 2024 receipts from this February

CatinaT1
April 7, 2025

Please call TurboTax Customer service.  Here is a link:  Turbo Tax Customer Service 

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