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dennmatu

Question

I completed my California state tax refund on January 30th and efiled. Why is it still have pending status throughTurboTax?

Forum|Forum|5 years ago
February 16, 2021
40 replies
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TurboTax Deluxe Online

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David775

Hi just curious I got the same pending status issue did you solve yours?

Jessica16

@dennmatu @Hello, I filed 2/12/21 federal accepted 2/12 and state was accepted 2/13.... checked my California State refund status and it says issued and the standard wait to 10 days. Hope you all get an update soon and your refunds.

mlmanzanares

How long do I wait for the State of California to accept my return. its been to long, or is it Turbo tax issue?

tripletens

This is a California issue...not a turbo tax issue.

I was told:

After some investigation, it is showing that the state is doing some investigation on returns and that is why it is still in pending status. They did not give us a reason why.

mslatinlady

UPDATE:
Today (Feb 19) I opened up my Turbotax program (CD version) and updated the program.
It said my California return was rejected. I then followed the instructions. (TIP: I took screenprints of each screen along the way and saved the screen prints to a document so I could easily see what steps I took — there were at least 10 screens I had to go through).

First it took me to review my Federal return. (I found this odd because my Federal had already been Accepted and I actually already have received my Federal refund a few days ago). Nevertheless, I went through the Federal “Deductions” and “Credits” sections, but of course didn’t make any changes. I just clicked on “Continue”.

Once I went through all Federal screens, it took me to my California return. It had me check my California return for accuracy. Once it found NO ERRORS, it then took me through the various sections to identify myself with my California license and then to verify my bank routing information (all this information was already there, so I just reviewed it). The last screen came up to “submit” for e-filing. So, holding my breath (and of course saying a PRAYER), I clicked on “submit”

Lo and behold, it said “transmission successful” and said to wait 24-48 hours for California to “Accept”. I then received an email stating my transmission to California was successful. Still praying California actually accepts !! Will update once they do….

Meanwhile, I found this song just before starting the “re-filing” process. I hope and pray it brings you hope and comfort. It’s by Jeremy Camp and it’s called “Out of My Hands”
BLESSING TO YOU ALL !!

https://www.youtube.com/watch?v=KxFj9xWuEXA

MESSAGE TO TURBOTAX: Because this has caused so many of us unnecessary stress, we collectively ask you to consider refunding us the $20 it cost us to file with the state of California (or other states that had to deal with this problematic issue). Doing so will reinstate faith in your product. THANK YOU AND GOD BLESS US ALL

David775

How do i get the reject notice? or how i resubmit my california taxes?

mslatinlady

Are you in California? Turbotax should have sent you an email (and/or a text message) telling you your California return was rejected (meaning, Turbotax rejected, NOT California). Go into your Turbotax program, update the program with the lastest software updates, then you should be given instructions on what to. It's pretty straightforward. The main thing is if you already filed your Federal return through Turbotax, then Turbotax should have your email address and that's the email address they are using to notify users (as well as if you put phone number, you should have received a text messaging telling you of the Rejection).

LindaC13

OK, so I received my email stating that my CA State Form had been rejected due to some Expenses I might not have handled properly to be deductions in CA. I had none of the expenses stated, so I had nothing to adjust. I simply continued and resubmitted my eFile. It said it was sent yesterday. I received a message and an email last night that my CA State form was Accepted. Remember, I changed nothing, added nothing and made no program updates of any kind.

Just now I went to look for my State Refund Status - low and behold they are processing my State Form - HAPPY DAY!! It says to give them a month.

So, I think perhaps that our early files were stuck somewhere as this is not something that Turbotax is used to doing.

I just wish that they would own up and apologize for their mistake.

Just thought I would share that it seems to be OK once you are given the opportunity to refile.

LuJo1

I keep getting the message there is one more thing to fix. It takes me to the form where I am to enter an amount on line E. There is no line E. I paid $50 for the CA state component in Turbo Tax Business and it. Intuit please fix California component?

JeffC_Scal

Turbotax transmitted my CA and Federal returns on 2/13/2021 and the Federal one was quickly accepted. The CA one is still pending 8 days later. This has never happened in the over 20 years I have been using Turbotax. I talked to the CA Franchise Tax Board. They said this is a Turbotax software glitch as other software prepared electronic returns are going through. They said it is NOT true that the delay is on their end for having to scan returns on their end before accepting. The Turbo Tax returns like mine in CA are simply not passing through to the stat of CA. We all on this thread need a fast software fix on the TurboTax side to get these passed to CA. This is ridiculous now. My refund has already been delayed over a week now!

Karabearg

I filed in February and still have not gotten my state tax return but got my federal within a week.

CatinaT1

You might want to check your State Department of Revenue Where's my Refund link.

**Say "Thanks" by clicking the thumb icon in a post**Mark the post that answers your question by clicking on "Mark as Best Answer"

4nealanddonnaand

The State of California Filing Enforcement Section of the Franchise Tax Board - P.O. Box 942840 - Sacramento, CA [removed] with Notice #01-[phone number removed]21 has given me until 11/30/2021 to file a valid 2019 California Income Tax Return. I am sure you e-filed the return on my behalf. Kindly reverify ASAP with thanks.

Neal

VolvoGirl

@4nealanddonnaand Only you can efile or file your return.

Did you efile? Was your return Accepted? Maybe you didn't finish filing or it rejected.

When you efile you get back 2 emails. The first email only confirms the transmission. The second email says if the IRS (or state) Accepted or Rejected your efile. Just paying the fee doesn't file the return. After you paid did you continue on to the very end and hit the big orange Transmit Returns Now button?

When you log into your account you should see the status and if it was Accepted or Rejected, Started, Printed, Ready to Mail, etc. what does it say?

scatanich

I filed my Federal and State Taxes on February 12, 2021. Federal Return was accepted by the IRS on Feb 13. Turbo Tax did not file my California return due to a self-admitted fault in their software. I only learned of this today. Because my return was not filed, I missed out on the Golden State Stimulus.

Did anybody else have this happen? TurboTax is not taking responsibility for it?

How does one get a class-action lawsuit going?