Skip to main content
TurboTax
Community
TurboTax
Community
TurboTax
Community
F
FensesSail3K
April 5, 2025
Question

I filed a return with TT Online last year and received a confirmation of submission, but I've just found out it was never received by the IRS. What are my options?

  • April 5, 2025
  • 1 reply
  • 0 views
I was able to download the .tax file for the 2023 return, but I did everything online, so it is wildly unhelpful.

1 reply

CatinaT1
CatinaT1
April 8, 2025

Please call TurboTax Customer service.  We can't see your account in community. Here is a link:  Turbo Tax Customer Service 

**Say "Thanks" by clicking the thumb icon in a post**Mark the post that answers your question by clicking on "Mark as Best Answer"
TurboTax Expert Assist
TurboTax Expert

Get answers to all your tax questions

Our experts are available on-demand, no appointment needed. Get help all year long with TurboTax Expert Assist.

Terms & ConditionsCookie settingsAccessibility statement
Intuit
TurboTax Credit Karma QuickBooks MailChimp

©1997-2022 Intuit, Inc. All rights reserved.
Intuit, QuickBooks, QB, TurboTax, ProConnect, and Mint are registered trademarks
of Intuit Inc. Terms and conditions, features, support, pricing, and service options
subject to change without notice.

Security Certification of the TurboTax Online application has been performed by
C-Level Security.

By accessing and using this page you agree to the Terms of Use.

Accessibility

TRUSTe nResult Certified e-File C-Level Security Certification