You will need to contact the IRS for information. It might be easiest to set up an account with them. IRS Individual Online Account Taxpayers with a Social Security number or an Individual Taxpayer Identification Number can create or access their IRS Individual Online Account to get information they need to file their return. With an IRS Individual Online Account, people can: View balance owed, payment history and schedule payments. Cancel scheduled payments. Get transcripts. View or create payment plans. See digital copies of some IRS notices. View key data from their most recently filed tax return, including adjusted gross income. Validate bank accounts and save multiple accounts, eliminating the need to re-enter bank account information every time they make a payment. View, approve and electronically sign power of attorney and tax information authorizations from their tax professional.

Question

I never got approved for my 2021 taxes but it said they got accepted?

Forum|Forum|1 year ago
March 27, 2025
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TurboTax Deluxe Online

CatinaT1

You will need to contact the IRS for information. It might be easiest to set up an account with them.

IRS Individual Online Account

Taxpayers with a Social Security number or an Individual Taxpayer Identification Number can create or access their IRS Individual Online Account to get information they need to file their return.
With an IRS Individual Online Account, people can:
View balance owed, payment history and schedule payments.
Cancel scheduled payments.
Get transcripts.
View or create payment plans.
See digital copies of some IRS notices.
View key data from their most recently filed tax return, including adjusted gross income.
Validate bank accounts and save multiple accounts, eliminating the need to re-enter bank account information every time they make a payment.
View, approve and electronically sign power of attorney and tax information authorizations from their tax professional.

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X

xmasbaby0

2021? Have you tried following up during the past several years? Does your TurboTax account say that the e-file was accepted?

Or does your account say “Ready to Mail?” Or “Rejected?” Or “Printed?”

Note: If it says “Rejected,” “Ready to Mail” or “Printed” that means YOU have to mail it yourself. TurboTax does not mail your tax return for you.

If you realize now that your return was not e-filed successfully, then you will need to file it by mail. E-filing is permanently closed for past year returns. You will need to print the return, sign and date it in ink, and mail it in.

If it says your return was accepted by the IRS then only the IRS can tell you what happened. In addition to using your online IRS account, call the IRS.

Call the IRS: 1-800-829-1040 hours 7 AM - 7 PM local time Monday-Friday
When calling the IRS do NOT choose the first option re: "Refund", or it will send you to an automated phone line.
So after first choosing your language, then do NOT choose Option 1 (refund info). Choose option 2 for "personal income tax" instead.
Then press 1 for "form, tax history, or payment".
Then press 3 "for all other questions."
Then press 2 "for all other questions."
- When it asks you to enter your SSN or EIN to access your account information, don't enter anything.
- After it asks twice, you will get another menu.

Press 2 for personal or individual tax questions.
Then press 3 for all other inquiries
It should then transfer you to an agent.

If the IRS did not receive your 2021 return, you need to mail it by April 15, 2025 or you will forfeit your refund.

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**