Skip to main content
May 10, 2025
Question

My refund doesn't reflect in my bank account

  • May 10, 2025
  • 1 reply
  • 0 views
IRS shows that it was deposited on 4/30/2025 and it's still not reflecting in my bank. Turbo Tax didn't provide the proper banking account info to IRS.

1 reply

DoninGA
May 10, 2025

The IRS website has no information on when a federal tax refund was deposited.  It will inform you when the tax return was received, when the refund has been Approved and when the refund has been Sent - https://www.irs.gov/refunds

 

Did you request to have the TurboTax account fees paid from the federal tax refund?

 

If you requested to have the TurboTax account fees deducted from your federal tax refund, the IRS will send the refund to a third party processor to have the fees and the $40 service charge deducted. The third party processor will deduct the TurboTax fees plus the $40 service charge and then attempt to direct deposit the remaining refund balance into the account that you entered on your tax return.


For the status of your tax refund you will need to contact the third party processor, Santa Barbara Tax Product Group, using their website - https://www.sbtpg.com/


Tax Products Group Contact Information - https://help.sbtpg.com/hc/en-us/articles/230084587-Contact-Information

Call 1-877-908-7228


Or email - TPG-CSsupport@greendotcorp.com