No balance on the IRS website

Forum|Forum|1 year ago
April 11, 2024
2 replies
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I am self-employed and owe on my taxes this year. Both state and federal. I filed back in March and it was accepted. I keep checking the IRS website to pay my balance and it says there is no balance to be paid. When I click "make a payment" the pay in full option does not let me click it and says "not available at this time". I know the deadline is April 15th but I am not sure what to do. Turbotax shows the file and the balance. The IRS website shows me income. Yet there is no balance on their website and I have no ability to pay. What do I do,

xmasbaby0

Look at your Form 1040. The amount you owe is on line 37. It has been there all along--- not sure why you are waiting to see it on the IRS site.

PREVIEW 1040

https://ttlc.intuit.com/questions/1901539-how-do-i-preview-my-turbotax-online-return-before-filing

Click on Tax Tools on the left side of the screen. Click on Tools. Click on View Tax Summary. Click on Preview my 1040 on the left side of the screen.

https://ttlc.intuit.com/community/prior-year-return/help/how-do-i-get-a-copy-of-a-return-i-filed-this-year-in-turbotax-online/00/25932

If you owe tax due, you have to pay it yourself by the filing deadline on April 15, 2024.

If you have federal tax due you can pay by mailing your payment with the 1040V voucher, (which has the address printed on it, having the payment taken out of a designated bank account, or you can pay directly on the IRS website.

https://www.irs.gov/payments

https://ttlc.intuit.com/community/tax-payments/help/how-can-i-pay-my-federal-taxes/00/26212

https://ttlc.intuit.com/community/tax-payments/help/how-do-i-pay-my-irs-tax-due-with-a-check-or-money-order/00/26403

To apply for a payment plan with the IRS

Apply Online for a Payment Plan

You must pay your state tax due using the state’s preferred method of receiving payment. For most states that will be by making a payment to the state’s own tax website, or by mailing a check or money order.

https://ttlc.intuit.com/questions/1900884-what-are-my-options-for-getting-my-state-refund-or-for-paying-any-state-taxes-i-owe

https://ttlc.intuit.com/questions/1901670-how-do-i-contact-my-state-department-of-revenue

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

vasile1

In regards to "The amount you owe is on line 37":

WRONG answer. The line 37 includes also the bogus "underpayment penalty" bull**bleep** that TurboTax adds it to the tax you owe, NO MATTER what. Even during the interview-style questionnaire, the taxpayer specifically told the stupid TurboTax NOT to include that penalty and let IRS calculate it and eventually bill you for it, separately.

I think TurboTax is in bed with IRS, and paying it lipservice, to collect as much as they can. It kind of became a tax collector for IRS.

I'll never use this piece of shaite called TurboTax, ever again!

MonikaK1

If TurboTax calculated an underpayment penalty, visit or revisit the Underpayment Penalty section under Other Tax Situations, Additional Tax Payments and answer the questions to determine whether you meet an exception to the penalty, or to ask for a waiver of the penalty.

When you get to the screen "Possible Penalty Exceptions", you could select "Answer yes to all questions" so that TurboTax will proceed as if you have an exception and won't calculate the penalty.

The IRS may still propose to assess the penalty, in which case you will have the opportunity to respond to them directly.

The IRS levies underpayment penalties if you don't withhold or pay enough tax on income received during each quarter. Even if you paid your tax bill in full by the April deadline or are getting a refund, you may still get an underpayment penalty.

We at Intuit TurboTax want our users to be completely delighted with their experience using our products and services, and successful in their financial lives and businesses.

Once you file your return, as long as the settings to receive communication from Intuit don’t block it, you will see a pop-up message or receive an email with a survey asking you about your experience. We encourage you to leave your notes and comments there. “Voice of the Customer” notes and comments are read and acted upon.

If you are using TurboTax Desktop, you can also leave feedback at the Final Steps tab:

@vasile1

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LeticiaF1

If the balance is not reflected on your IRS account yet, you can go to their website to Make a Payment. You will need a prior-year tax return to verify your information on the page and then you can make the payment there. I would suggest you pay with a bank account since there are fees if you pay with a debit or credit card.

@Emilydngm

burleighhouse

I filed before April 15th and no balance on the IRS site yet. I have already settled up the payment for 2023 and wish to add a new payment option so I can pay my taxes over the time. I am not able to do it as I don’t see my balance for 2024. Today is May 6th and I kept checking the site but I can see the word info and once I click on it, I got a message - Your Information Is Not Available at This Time. What should I do to be able to set up a new payment option or I just have to wait?

JotikaT2

If you know you owe taxes for 2024, you should go to the IRS website and set up a payment plan as soon as possible to avoid any additional interest or penalties from accruing. Please see can I set up a payment plan for my taxes for more details on how to do this. The bottom section of the link gives you directions for applying after you have filed your tax return. See the section titled "what do you need for a payment plan" on the IRS website in the prior link as you will need to enter the balance due as shown on your return as filed.

@burleighhouse

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