Problem trying to e-file amended return

Forum|Forum|11 months ago
April 22, 2025
2 replies
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1040 e-filed OK in March, got Acceptance email back from IRS. When I now attempt to amend via e-file, TTax is telling me that I can't because my original return was not e-filed thru TTax, even though it was, and it says as much when I check the status. Any ideas?

TurboTax Home & Biz Windows

CatinaT1

Do you happen to be on a Mac? This is supposed to be fixed. Have you run the latest updates?

This workaround unblocks and resets the efile status for the tax return which could be achieved.

You need to change the SSN to dummy SSN (like all zeros in ssn) and perform check efile status, then re-enter your real SSN afterward. The steps are listed below.

Steps:

Change SSN to dummy SSN (like all zeros in ssn) in personal info
Go to File tab and perform efile status check -> No status will be displayed
Changed SSN back to original SSN
Go to File tab and perform efile status check -> Will/Should show correct status for the filing
Go to file a return section and file amend return, the product will allow to file amend return now.

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taxpayer2301Author

On a PC, not Mac. Software has been updated. Tried the solution as shown, all 5 steps, but end result was exactly the same: Ttax still claims I hadn't e-filed 1040 thru Ttax, yet checking status shows that I had. Still stumped.

DawnC

Were you signed in when you filed the original return? You may need to be signed into the same account. How many TurboTax Accounts do I have? And where did you check the e-file status?

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VolvoGirl

Did you check the status here? You first need to check the filing status inside the program so it knows it was filed and accepted. Open your return and go up to the top black menu bar first item

File > Electronic Filing > Check Electronic Filing Status

Then save your return and close it. Close the program and reopen it.

taxpayer2301Author

No change whether I use drop-down File, etc. or use oblong box. Same result: Ttax says return was successfully filed, yet won't let me file amended one with "It looks like you haven't e-filed 1040 through turbotax."