Question

Refund ddd 2/25

Forum|Forum|1 year ago
February 24, 2025
1 reply
0 views

I filed thru turbo tax and paid for the 5 days early the gave me the 5days early fee back because they couldn’t adhere to there promise on WMR my date is by the 26th I am getting it deposited into my cash app. I check with Santa Barbara bank they have nothing for me so where is my money every other year I deposit with cash app I get it like 3 days before my ddd this ain’t making sense

TurboTax PLUS Online

CatinaT1

For more information click on the link below

5 Days Early Option

If you don't get your deposit, there is a few reasons why that might happen.

Your refund was offset or differed from their estimated refund amount, bringing the refund amount below the minimum threshold or above the maximum. What is a refund offset?
Your bank wouldn't accept RTP (Real Time Payments) or Same Day ACH deposits, preventing Intuit from depositing your refund up to 5 days ahead of when the IRS would have deposited your refund.
The IRS didn't give Intuit up to 5 or more days of notice in advance. This stopped Intuit from meeting the up to 5 days early expectations.

If TurboTax is unable to deliver the refund up to 5 days early, your order will be canceled and you won't be charged the up to 5-Day Early fee. You will receive a follow-up email with a refund and timing update, and if any cancellation is applicable.

If you don’t receive an update email or an automatic refund (if applicable) within a few days, you can contact TurboTax Customer Support by clicking the link below.

TurboTax Phone Number

[Edited 2/25/25|9:43am PST]

**Say "Thanks" by clicking the thumb icon in a post**Mark the post that answers your question by clicking on "Mark as Best Answer"

J

jysanders21

This is that same repetitive jargon. I have the exact same situation and yet you all still will not answer the question of where the funds are?

CatinaT1

Where's my Refund is the most accurate information as it is directly from the IRS. Once your return is filed, TurboTax has no control over the processing of your return or the release of your refund. The TurboTax site can only update if the information is provided for the software to update. This doesn't always happen so the information shown on TurboTax could be behind.

The IRS is who is issuing your refund, not TurboTax, so the IRS has the most up to date information.

Here are a couple FAQs to track your refund:
When will I get my federal tax refund?
How do I track my state refund?
Why does Where's My Refund say "approved" but TurboTax still says "accepted"?

Why do some refunds take longer than others?

What if my IRS refund is taking longer than 21 days?

**Say "Thanks" by clicking the thumb icon in a post**Mark the post that answers your question by clicking on "Mark as Best Answer"