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March 7, 2025
Question

Still not printing....

  • March 7, 2025
  • 2 replies
  • 0 views

So I followed the instructions on the e-mail that I received, and it's still not printing....it's too expensive to be doing this....

    2 replies

    CatinaT1
    March 7, 2025

    This was a problem but was corrected in a recent update.

     

    You may need to do a manual update. 

    What is a manual update?

     

    You can try these steps to resolve if you are using the online version:

    • Clearing your Cache and Cookies
    • Using a different browser
    • Opening an Incognito Window
    **Say "Thanks" by clicking the thumb icon in a post**Mark the post that answers your question by clicking on "Mark as Best Answer"
    March 7, 2025

    Save your return as a PDF then open the PDF and print it from there it works fine on a Windows laptop