Question

The EIN is correct but it says the wrong company name and address. Can I change it manually? I don't see that option?

Forum|Forum|5 years ago
February 27, 2021
3 replies
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TurboTax Free Edition Online

Why do you think the company name is wrong? Many employers are owned by "parent" companies that have a different name and address than the name of the local employer for whom you work. Ask your employer about it. Do not change it---the the W-2 that you received is what the employer sent to the IRS---so what you enter needs to match.

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

N

nunnbronco

I'm having same problem , My company uses ADP, I let It download , everything is correct except company name. I delete it and install all information manually and it still comes up with incorrect name. been with this company 25 years and it never done this, and yes I know the correct name but turbotax displays it wrong

Cass0317

Is the rest of the pre generated information correct?

I would like to take a deeper look at this. However, I need a diagnostic file which is a copy of your tax return that has all of your personal information removed. You can send one to us by following the directions below depending on which version you are using:

TurboTax Online:

1. Sign into your online account.
2. Locate the Tax Tools on the left-hand side of the screen.
3. A drop-down will appear. Select Tools
4. On the pop-up screen, click on “Share my file with agent.”
5. This will generate a message that a diagnostic file gets sanitized and transmitted to us.
6. Please provide the Token Number that was generated in the response.

TurboTax Desktop/Download Versions:

1. Open your return.
2. Click the Online tab in the black bar across the top of TurboTax and select “Send Tax File to Agent”
3. This will generate a message that a diagnostic copy will be created. Click on OK and the tax file will be sanitized and transmitted to us.
4. Please provide the Token Number that was generated in the response.

@nunnbronco

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Lewie65

Has this been resolved yet? I have an employer name with & and it’s also adding the amp amp amp. Should we hold off filing? Or spell out the word “and”?

H

HeatherPLO

@Lewie65

You can sign up at the Help Article here for updates on this. We are currently working towards a resolution.

In the meantime, please follow the suggestions above which include typing and or omitting the ampersand symbol to bypass this.

**Say "Thanks" by clicking the thumb icon in a post**Mark the post that answers your question by clicking on "Mark as Best Answer"

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lorikennard

It's a small law firm that I've worked for for 25 years. I've used TurboTax for years and this never occurred before.

X

xmasbaby0

@lorikennard You posted to an old thread that has had no activity for more than three years. What problem are you having?

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**