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March 31, 2025
Question

Topics: Billing / Subject: Request for Refund of software processing fee – Incorrect Filing as Resident (I'm a Nonresident)

  • March 31, 2025
  • 1 reply
  • 0 views

Dear TurboTax Support,

I'm writing to kindly request a refund for my recent TurboTax filing. I mistakenly used TurboTax to file my 2024 tax return as a resident, but I'm a nonresident alien(F1) and should not have used your service. I've since corrected my mistake by filing an amended return using Sprintax. I would really appreciate a refund for the fees I paid. My TurboTax order number is: [removed] Thank you for your understanding and support. Sincerely, [PII removed]

1 reply

JohnB5677
March 31, 2025

For billing issues you can contact the TurboTax Support Phone Number

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