I was able to move forward by exiting my browser, deleted cache (history) and reopening turbotax. The problem had been that I had scanned in several documents to let the program sort the forms. One form (1098-T) was from a previous tax year that I scanned by mistake. Even though I deleted the form, Turbotax kept asking me to fix the zip code of the sender on that same form (which was correct). Until I could delete that form entirely from memory, I was repeatedly prompted to fix this form and could not finish my return otherwise.
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