Question

Turbotax desktop cant import from brokerages

Forum|Forum|1 year ago
March 12, 2025
1 reply
0 views

I purchased TT because i could import 1099 from brokerages. However, the desktop version failed to import from any of them like Fidelity, Robinhood. Always gave me the internal error. I had to use to the online version to to import then save to a file then open with TT desktop and continue. I filed using TT desktop but now i need to amend my return but and I can only do it using the TT desktop. Again, It wont let me import 1099s. What should I do?

Amend

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BrittanyS

If you are having issues with 1099 import, see the link below for help:

What if I can't import my 1099?

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C

c-yuongAuthor

The issue is I can import if I use the online version. The desktop version won’t let me import anything.

SteamTrain

@c-yuong

Do you use a VPN?

I think some folks had success if they turned off their VPN temporarily.

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I think that in a prior year, some folks found that if the logged into their brokerage account first, on a separate tab...that it worked then (seems like a wild guess on that though).
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I didn't have any issues with a Fidelity import into Premier Desktop (Windows) on 3 March.

____________*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*