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March 5, 2025
Question

Turbotax still entering wrong info in Amended Returns

  • March 5, 2025
  • 2 replies
  • 0 views

I am trying to prepare an amendment to my 2023 return.  I'm using the downloaded version of TT.  After opening TT 2023 and clicking on the option to amend my return, it opens my old return.  However, it populates the 1040-X with bizarre numbers.  The numbers in the "Original amount" column are all wrong, but bizarrely the numbers in the "Correct amount" column are, in fact, the original amounts.

 

In addition, TT revises my original tax file with this new 1040-X without me having saved the file.  In other words, it appears that my original 2023 TT file is now gone forever.

 

Any help or suggestions will be greatly appreciated.

    2 replies

    CatinaT1
    March 5, 2025

    If you want to make changes or add a document to a tax return that has already been filed and accepted by the taxing agency, you should follow these guidelines. 

     

    • You must first wait until the initial return is completely processed.
    • You will have to use the same TurboTax account that you used for the original tax return.
    • Once you begin your amendment, you'll see your original return.
    • The refund calculator will start new at $0 and only reflect the changes in the refund or tax due
    • Only make changes to the areas of your return that need to be corrected.
    • You have three years from the date you filed your return or two years after you paid the tax due (whichever is later) to file an amendment

    Select your product below and follow the instructions. 

    Amend TurboTax Online 

    Amend TurboTax CD/Download 

    **Say "Thanks" by clicking the thumb icon in a post**Mark the post that answers your question by clicking on "Mark as Best Answer"
    March 5, 2025

    Your response doesn't answer my question.  It appears to be a stock response.

     

    Also, my counters did not return to zero.

    CatinaT1
    March 5, 2025

    You may need to contact Customer Service so they can do a screen share with you.  Here is a link:  Turbo Tax Customer Service 

    **Say "Thanks" by clicking the thumb icon in a post**Mark the post that answers your question by clicking on "Mark as Best Answer"
    March 19, 2025

    I posted earlier today that when I tried to amend a return (2023) that amount due was incorrect.

    Said I owed over $10,000 when amount should be about $300.   I went back after I read the posting

    about the columns being incorrect, and I have the same problem.  Garbage numbers in the "original"

    column.  When I called TurboTax earlier today re problem with amount owed being incorrect they told

    me that there couldn't be a problem with their software and that I should consult an accountant or call the

    IRS.