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March 10, 2025
Question

Unable to print or save return

  • March 10, 2025
  • 1 reply
  • 0 views

When I press on the print the return icon I get this message: 

"Wait while we prepare your tax forms for printing. This initial set-up process may take 2-3 minutes. Thank you for your patience."...then the message disappears and nothing happens!

    1 reply

    March 12, 2025

    Please see this link for steps to print a pdf copy of your return.  

     

    However, if you are using a MAC, this is a known issue.  There has been progress made on resolving this issue.  However, the expected release date is not for another 2 weeks.  

     

    Please sign up to be notified for updates when this issue is rectified using the following link.

     

    Why am I not able to Save to PDF on TurboTax Desktop MAC?

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