Question

Under other Interest and dividend there is a check mark I can't remove. And i didn't put it there. When I check off none of the above it still won't go away.

Forum|Forum|1 year ago
January 29, 2025
5 replies
0 views

No text available

I'm not sure where the check mark is, but you may be able to delete the form and start over.

On the menu bar on the left.

On the left sidebar
Select Tax Tools
1. You may have to minimize tabs for
2. Federal & State
On the drop-down select Tools
On the Pop-Up menu select Delete a Form
This will give you all of the forms in your return
Scroll down to the form you want to delete
Select the Form 1099-INT
Click on Delete.

**Say "Thanks" by clicking the thumb icon in a post**Mark the post that answers your question by clicking on "Mark as Best Answer"

G

gojambi

I'm getting the same error as well. I don't have a 1099-INT form to delete. The check box that appears is on the screen that follows the one that lists what your total capital gains are. Heading is Other Interest and Dividends. The checkbox next to interest payments from seller-financed loans CANNOT be unchecked. Please refer to photo below. I don't see the corresponding form to uncheck manually on the form either. Please advise.

M

MaggieMae11

I'm having the very same issue and can't clear.

M

mglauner

You should be able to Delete Form 1099-INT from your return. If you're using TurboTax Online, close the program, clear your Cache and Cookies and re-try.

If you imported 1099's, here's How to Update or Delete Imported Data.

@MaggieMae11

L

LGJLFTAX

Appreciate the responses but not sure how deleting a form will help. INT and Didv were imported forms and if I delete and add them back the same thing is going to happen I would expect. The issue is that TT has automatically checked the 1st 2 boxes under the selection other interst and dividends that relate to income from discounted loans and interets payment from a seller financed mortage neither of which apply. It will not allow us to uncheck those boxes. When you check the none of these apply it does not uncheck the discounted loans and seller financed mortages boxes.

It appears to be a glitch on the TT software. Seems like every year some glitch happens with TT.

the question is how do we uncheck these boxes so that the only box checked is none of these apply.

1

19Camden57

I'm having the same issue. This seems to be a software bug is there a number to call to report this?

M

mdq636

I got the same situation after importing a 1099-INT and 1099-DIV. I deleted the form as someone suggested and the issue still there. How can I trust that all the calculations and everything else from that point on are correct at this point?

LenaH

I would like to take a deeper look at this. However, I need a diagnostic file which is a copy of your tax return that has all of your personal information removed. You can send one to us by following the directions below:

TurboTax Online:

Sign into your online account.
Locate the Tax Tools on the left-hand side of the screen.
A drop-down will appear. Select Tools
On the pop-up screen, click on “Share my file with agent.”
This will generate a message that a diagnostic file gets sanitized and transmitted to us.
Please provide the Token Number that was generated in the response.

TurboTax Desktop/Download Versions:

Open your return.
Click the Online tab in the black bar across the top of TurboTax and select “Send Tax File to Agent” *
This will generate a message that a diagnostic copy will be created. Click on OK and the tax file will be sanitized and transmitted to us.
Please provide the Token Number (including the dash) that was generated in the response.

*(If using a MAC, go to the menu at the top of the screen, select Help, then, “Send Tax File to Agent”)

Please tell me which states you have in your return so I can open the file.

@mdq636

**Say "Thanks" by clicking the thumb icon in a post**Mark the post that answers your question by clicking on "Mark as Best Answer"

1

19Camden57

This issue must have been resolved in one of the latest software updates. I haven't been able to reproduce this error anymore.

Thanks,

Bill

J

JKGab

SAME !!!! The box at "Received interest payments from a seller-financed mortgage ... ", is check marked and you CAN'T un-check it. Clicking on "None of the Above" box, does NOT remove the checked box.