Question

When is the direct deposit screen going to be updated this year to allow you to change your bank information? The help section is outdated and inaccurate.

Forum|Forum|1 year ago
March 17, 2025
1 reply
0 views

The only option is to approve the info that is already there, there is not an option to change it.

TurboTax Deluxe Online

You have to go to Step 2 in the FILE section.

HOW TO CHANGE OR ENTER BANKING INFORMATION FOR REFUND

https://ttlc.intuit.com/turbotax-support/en-us/help-article/tax-refund/change-transferred-direct-deposit-information/L77NCbU6D_US_en_US?uid=m6tuh572

You cannot change banking information while your return is in pending, nor can you change it after the return is accepted. The IRS does not allow it.

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

S

stephcorbinAuthor

Obviously. Hence the comment that their walkthrough is outdated and inaccurate. Step 2 allows you to confirm your bank details, select a paper check, or split or your federal refund. The only option under direct deposit is to view your current details. There is no "see all options" under direct deposit.

M

mesquitebean

@ stephcorbin

Did you continue past that screen and encounter one called "Get your refund up to 5 days early." I think that's the one with the direct deposit information that can be changed.

In any case, a couple users have reported anecdotally that they experimented and chose getting paper check in the mail, then that subsequent screen non-intuitively also showed a direct deposit option where it could be updated (at least for those users.) They didn't specifically say, but possibly this just allowed them to move forward to that subsequent screen "Get your refund up to 5 days early", which had the direct deposit option under "See all options" and allowed them to update the info. They probably would have gotten to the same screen if they had just continued on in the first place.