Question

Where can I change my direct deposit information as I joined a different bank? The help instructions in TT are wrong.

Forum|Forum|1 year ago
March 17, 2025
1 reply
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TT help section says to go to the file section and click on Step 2 - your refund info. But when I go to the file section it only lets me start the Step 1 - Review your order section and there is a button that wants me to confirm my old bank which I don't want to do. Now TT doesn't let me advance to step 2.

TurboTax Free Edition Online

X

xmasbaby0

You have to go to Step 2 in the FILE section.

HOW TO CHANGE OR ENTER BANKING INFORMATION FOR REFUND

https://ttlc.intuit.com/turbotax-support/en-us/help-article/tax-refund/change-transferred-direct-deposit-information/L77NCbU6D_US_en_US?uid=m6tuh572

You cannot change banking information while your return is in pending, nor can you change it after the return is accepted. The IRS does not allow it.

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**