Question

Why can my card not be authorized when trying to file, I've tried three separate cards?

Forum|Forum|1 year ago
April 2, 2025
1 reply
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I have entered two credit cards and my debit card and it will show it was successful followed by a screen saying the "Your transmission didn't go through" and "Thid card cannot be authorized at this time". I selected the three-month interest free plan through turbo tax.

CatinaT1

Try disabling your main internet browsers pop up blocker before getting to the payment page.

The billing address on your credit card and the mailing address on your tax return have to match or you will get an error for paying with a credit card.

If they are not the same then change your mailing address to your billing address. Click on My Info on the left side of the screen. Edit you mailing address and Continue. Go back to the File section to make your payment.

After the payment has been approved, go back to My Info and change the address back to the original.

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