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April 10, 2025
Question

Why did I get an email that says my tax information needs attention?

  • April 10, 2025
  • 1 reply
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Do you need more information from me?

1 reply

April 10, 2025

TurboTax Marketing is in overdrive.   Many users have old accounts that are triggering marketing emails as the filing deadline approaches.   If you already e-filed and your return was accepted, ignore the emails.

 

 

Did you e-file?  Did you click a big orange button that said “Transmit my returns now?”

 

 

When you e-file your federal return you will receive two emails from TurboTax.  The first one will say that your return was submitted.  The second email will tell you if your federal return was accepted or rejected.  If you e-filed a state return, there will be a third email to tell you if the state accepted or rejected your state return.

 

First, check your e-file status to see if your return was accepted: 

https://turbotax.intuit.com/tax-tools/efile-status-lookup/

If the IRS accepted it, what does it say here?  

https://www.irs.gov/refunds         

 

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**