Skip to main content
March 9, 2025
Question

Wrong data populated into line 1a

  • March 9, 2025
  • 2 replies
  • 0 views

I just completed the online 1040 turbotax and after I hit file and paid via credit card I was finally able to download the actual 1040.  When reviewing line 1a is completely wrong.  When I look back on the website my data is accurate but it didn't pull over correctly.  Now I can't reach anyone who knows anything.  I'm so frustrated and will try again tomorrow on a weekday maybe I'll get a second level support.  Has anyone had the same error?

    2 replies

    March 9, 2025

    You cannot change or add anything on the return that you just e-filed, nor can you stop it.  It is too late, just like when you put an envelope in a US mailbox on the corner.  The IRS does not allow you to take it back.

     

    If you left out a W-2, a 1099G, or a dependent, or a 1099 etc…DO NOT change your return while it is “pending.”  The changes will go nowhere.

     

    Now you have to wait until the IRS either rejects or accepts your return.  If your return is rejected, you will be able to go into your account and make the necessary changes to your tax return and re-submit your return. 

     

     If the IRS accepts your return, however, then you have to wait longer until it has been fully processed and you have received your refund.  THEN you can prepare an amended tax return and e-file or mail  it in. You have to be able to work from that return exactly the way it was when it was e-filed originally.  You will need to use a form called a 1040X.

     

      Meanwhile, DO NOT go in and start changing anything on your return in the system, or you will make a mess for yourself.  Sit tight and wait until you see what the IRS does with the return you just e-filed

     

    The Form 1040X you need becomes available in late February,  But wait until your return has been processed.

    **Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
    March 10, 2025

    @conneam   You said you looked at the return after paying for it in the File section, but didn't outright say if you continued on after that and submitted the return.  i.e., it's not clear if you actually efiled the return or not.   Hopefully, you didn't go all the way to the final screen and click on an orange button to transmit the return until you figure this out. 

     

    You wrote:  "When I look back on the website my data is accurate but it didn't pull over correctly."

     

    What website is that referring to?   Are you referring to the TurboTax website and saying when you look back through the interview section of the TurboTax website, the W-2 data did not flow correctly to Line 1a of the Form 1040?  Or did you import your W-2 data into TurboTax from your employer/payroll provider website, and it imported incorrectly?

     

    Do you have a single W-2 or multiple W-2 forms? 

    conneamAuthor
    March 10, 2025

    I don't recall if the final submit button color was but it had me pay via credit card and said it's been subbed and I can now download.  

    Once Downloaded I noticed immediately line 1a on 1040 was grossly under what I hand entered in the turbotax website interview field.  We had one w2.  I went back to the home page on turbotax website and reviewed what I entered from field 1 on my w2 and it's accurate.  It's not being carried over to the 1040 form correctly.

    Also when I log back into my account I'm not able to see the status of my taxes and says I haven't filed yet. 

    If it wasn't filed why did it email me a confirmation and allow me to download the completed file? 

    VolvoGirl
    March 10, 2025

    1040 line 1a for W2?  What’s wrong with it?  Did you add up all your W2s box 1?  Is it too much or too little?  Are there any letters by it like SCH HSH or DCB?