Skip to main content
May 1, 2019
Solved

You still have a balance

  • May 1, 2019
  • 1 reply
  • 0 views
Email says i still have a balance for TurboTax software, e-filing, etc.
I chose to have them deducted from my refund. Do I really owe $136.58?
    Best answer by bluedeb

    Is your Federal refund delayed or did you have an offset?  If your refund is delayed or there is an offset TurboTax you will still owe the fees, TurboTax will send you an email stating you owe the fees and how to pay them. Usually, TurboTax will deduct the fees from your bank account.

    Why was my bank account auto-debited for TurboTax fees?

    https://ttlc.intuit.com/replies/3302146

    ---------------------------

    What if my federal refund isn't enough to cover my TurboTax fees?

    https://ttlc.intuit.com/replies/4169801

    1 reply

    bluedeb
    bluedebAnswer
    May 1, 2019

    Is your Federal refund delayed or did you have an offset?  If your refund is delayed or there is an offset TurboTax you will still owe the fees, TurboTax will send you an email stating you owe the fees and how to pay them. Usually, TurboTax will deduct the fees from your bank account.

    Why was my bank account auto-debited for TurboTax fees?

    https://ttlc.intuit.com/replies/3302146

    ---------------------------

    What if my federal refund isn't enough to cover my TurboTax fees?

    https://ttlc.intuit.com/replies/4169801