Sometimes you need to clear your cache (that is, remove these temporary files) because a full or corrupted cache can cause problems in TurboTax. You can try these steps if you are using the online version: Clearing your Cache and Cookies Using a different browser Opening an Incognito WindowIf you are using TurboTax Desktop, update your program by following the onscreen instructions. Please reach out again if your problem persists..

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eliya_shab

Question

Hi, I am getting told I cannot e-file because "Form 1116 (COPY 1): Line 33 should be blank." but when I check the form line 33 is blank..

Forum|Forum|1 year ago
April 1, 2025
1 reply
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LeticiaF1

Sometimes you need to clear your cache (that is, remove these temporary files) because a full or corrupted cache can cause problems in TurboTax. You can try these steps if you are using the online version: