Solved
I tend to think this is a TurboTax bug, but I don't have a customer service number to call...
Hi, PatriciaV,
Using your link for "What is the TurboTax phone number?", I only get the following:
Not Found. Redirecting to https://ttlc.intuit.com/community/home/misc/03/en-us
Could you reply to my email: [email address removed]? Thanks.
Try this link: https://support.turbotax.intuit.com/contact/
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.