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April 10, 2025
Question

Schedule LEP Request for Change in Language

  • April 10, 2025
  • 1 reply
  • 0 views

I can see this has been an issue for some time.  I was on the phone with Turbo Tax support and they were unable to help even after deleting the form it immediately comes back.

There is no option on the desktop version to change the language preference and the form just appeared and was already selected to 000 Cancel previous election, which I never made.  

1 reply

April 16, 2025

We at Intuit TurboTax want our users to be completely delighted with their experience using our products and services, and successful in their financial lives and businesses. 

 

Once you file your return, as long as the settings to receive communication from Intuit don’t block it, you will see a pop-up message or receive an email with a survey asking you about your experience. We encourage you to leave your notes and comments there. “Voice of the Customer” notes and comments are read and acted upon.

 

If you are using TurboTax Desktop, you can also leave feedback at the Final Steps tab:

 

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