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July 3, 2021
Question

Credit card charged 0.00

  • July 3, 2021
  • 1 reply
  • 0 views

At least twice since submitting my tax return, I have received an alert from my credit card company that my account was charged, by Intuit, without a card present.  The odd thing is that the charges are for $0.00.  I paid the fee at time of submission, so I owe Intuit nothing.  Why is Intuit accessing my credit account?  (I have not received my federal refund yet, if that makes any difference.)

1 reply

July 6, 2021

I suspect it's just a glitch, if it's zero dollars, and "pending" charges will disappear in 3-5 days if not confirmed (depending on your credit card company).  If you need to know more, you have to contact customer service directly, use keyword "billing issues".

 

https://support.turbotax.intuit.com/contact/