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April 23, 2020
Question

Debit card charged twice

  • April 23, 2020
  • 1 reply
  • 0 views

When I attempted to file on my Mac 4/16 the program crashed.  My card was debited for filing and an Oklahoma state form.  I was unable to open the program on my Mac and downloaded the CD on my PC laptop.  I filed today and my debit card was changed again .  Please refund the charges for 4/16.

    1 reply

    VolvoGirl
    April 23, 2020

    Yes you should be able to get a refund.

    Contact Customer Service
    5am-9pm Pacific Time Monday - Sunday
    https://support.turbotax.intuit.com/contact/

    What is the Turbo Tax phone number
    https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632