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RANC
April 23, 2020
Question

LOST LAST YEARS CARD

  • April 23, 2020
  • 1 reply
  • 0 views

I lost last years card, and they sent my stimulus check to that account instead of this years card/account. How do i get access to my old card with no card info? How do i get to talk to a real person? Ive called nearly every help number and still no help. HELP ME!!!

1 reply

RANC
RANCAuthor
April 24, 2020

*UPDATE* Make sure you used the same Turbotax account. I went through my emails and found out i used a new account this year... so go back through you're emails people. I guess were gonna have to help each other, because the IRS is no help lol ❤️

April 24, 2020

If you no longer have access to your Turbo Visa Debit Card, you have two options:

 

1) If you have registered your card and know your login credentials, you can request a replacement card by signing in to your Turbo Visa Debit Card account https://secure.turbodebitcard.intuit.com/account/report-lost-or-stolen.

 

2) If you don’t know your account login information, call 888-285-4169 for assistance.

 

You will not be charged for a replacement card or check; standard fees will be waived or refunded to you.

 

If calling, please be patient. It might take a number of attempts to get through.

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