Skip to main content
May 25, 2020
Question

Need intuit to remove a charge from my account.

  • May 25, 2020
  • 2 replies
  • 0 views

How do i get a charge against my credit card dropped?  Turbo tax charged me the states tax download, but it never did download, so i had to do my states taxes by hand (manually).

    2 replies

    macuser_22
    May 26, 2020

    Call support.

     

    There is no single published number because it changes contently depending on the nature of the call and agent availability. Following the link below will either give a current number for you to call or take your number for a callback.

    (Note that phone support is for paying customers only. There is no phone support for Free Customers.)

    Here is a TurboTax FAQ for contacting customer support.

    https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number


    **Disclaimer: This post is for discussion purposes only and is NOT tax advice. The author takes no responsibility for the accuracy of any information in this post.**
    sweaver02Author
    May 28, 2020

    And as a response to this reqyest, i received more online directions that did not solve my problem.  Meanwhile Turbotax has essentially stolen $45.00 from me.  After using TT for the last 10 years, i will never use them again.  BAD CUSTOMERSERVICE!  If a problem cannot be solved online, you will waste hours and never get a resolution.