Skip to main content
TurboTax
Community
TurboTax
Community
TurboTax
Community
A
AmandaR
February 7, 2019
Question

Credit Card balance is incorrect

  • February 7, 2019
  • 1 reply
  • 0 views

Bank did not tell you a payment that was made, but they told you about another account that a payment was made on and they were done the same date. My credit card balance for Empower is $500 lower

    1 reply

    J
    JGarcia
    February 8, 2019
    I had the same problem, what I found out was depending on the bank, some banks report debt paid off within a couple days some banks report debt paid off at 45 day mark. I paid off my credit card on 1/5/19 I’m still waiting for my credit union to report the debt being paid off. This is common situation
    TurboTax Expert Assist
    TurboTax Expert

    Get answers to all your tax questions

    Our experts are available on-demand, no appointment needed. Get help all year long with TurboTax Expert Assist.

    Terms & ConditionsCookie settingsAccessibility statement
    Intuit
    TurboTax Credit Karma QuickBooks MailChimp

    ©1997-2022 Intuit, Inc. All rights reserved.
    Intuit, QuickBooks, QB, TurboTax, ProConnect, and Mint are registered trademarks
    of Intuit Inc. Terms and conditions, features, support, pricing, and service options
    subject to change without notice.

    Security Certification of the TurboTax Online application has been performed by
    C-Level Security.

    By accessing and using this page you agree to the Terms of Use.

    Accessibility

    TRUSTe nResult Certified e-File C-Level Security Certification