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L
letchy18
March 21, 2025
Question

having issues with fix error regarding principal residence

  • March 21, 2025
  • 1 reply
  • 0 views
keeps telling me an update is available and to review. but then still brings me back to an error and says NETFILE won't allow me to file and toprint it off instead

    1 reply

    TurboTaxSusan
    TurboTaxSusan
    March 22, 2025

    Please manually update your software. (Help>Update) If that doesn't work, please try reinstalling it. It will not delete your saved returns. You can download the current version of TurboTax Desktop edition here: Choose the current TurboTax Desktop edition you need (for Windows).

     

    K
    Ktb2
    March 22, 2025

    Yeah, that doesn’t work. Whether I try to file on the app or the webpage on a laptop, I get the same error. Even when you click “fix error” (mind you, there are NO errors), it’s brings you right back saying there is still an error. 

    TurboTaxSusan
    TurboTaxSusan
    March 22, 2025

    @Ktb2 What is the exact error message that you are getting? 

     

     

     

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