Solved

I have a simple return but turbo tax is claiming I have “medical expenses” and must upgrade to continue. I’ve checked medical expenses under deductions and it’s blank?

Forum|Forum|3 years ago
May 3, 2022
1 reply
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It won’t allow me to proceed without upgrading though I don’t have medical expenses selected anywhere.

Best answer by kriediger

Original poster here. I called the phone support number (found in another post about another similar glitch) and nothing can be done about the glitch happening. I am unable to file without creating a new email address and whole new account to bypass the glitch. Looking for a new way to file in the future.

K

kriedigerAuthorAnswer

Original poster here. I called the phone support number (found in another post about another similar glitch) and nothing can be done about the glitch happening. I am unable to file without creating a new email address and whole new account to bypass the glitch. Looking for a new way to file in the future.