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J
jnboutin
April 3, 2025
Question

Why will the software not move from the entering medical expenses when i'm done?

  • April 3, 2025
  • 1 reply
  • 0 views
When i hit the done button it says to enter amount or select back to discard receipt. i can't continue

    1 reply

    TurboTaxAniqua
    TurboTaxAniqua
    April 4, 2025

    Once you go to the review section, please try this: /secure/interview?_action=reset path in the URL could be used to try to fix the return when that error pops up. Data would be safe; it only clears history and could potentially fix an issue when the user gets back to that screen.

    When an error pops up, open the above link posted above and start your return from there. 

     

    Thank you for choosing TurboTax.

     

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