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April 6, 2025

If you are having issues reporting the property taxes you paid for a personal use home, follow the next steps to review your entries on TurboTax:

 

  1. Open your return
  2. If you are using TurboTax Online/Mobile: Go to property tax
  3. If you are using TurboTax Desktop: Select Search Topics then search for and select property tax
  4. Answer Yes to the question Did you pay property or real estate taxes?
  5. Follow the on-screen instructions to enter your property/real estate taxes

If you are having issues reporting property taxes for a home that you rent.  See the following TurboTax help article for more information.

 

Where do I enter income and expenses from a rental property?

If after reviewing your entries, your issue continues, you will need to clear your cache.  That is, remove these temporary files, because a full or corrupted cache can cause problems in TurboTax.  You can try these steps if you are using the online version:

 

  • Clearing your Cache and Cookies
  • Using a different browser
  • Opening an Incognito Window

Please reach out again if your problem persists.