Often, this will happen when a check box is missing- could be a simple "none of the above." Make sure you have answered all the questions in "My Info" regarding the dependents, and continue through each screen. Navigate to My Info, Your household, select the first dependent. Choose "My child", continue and be sure their name, date of birth and proper citizenship is complete. Continue, and answer the question about living arrangements and parents. Continue, and answer any less common situations, if applicable. Lastly, enter the child's SSN and be sure that "Not valid for employment is printed..." is NOT checked.

Question

I have entered all information on dependent child. Why is it still saying missing information?

Forum|Forum|1 year ago
February 23, 2025
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M

MindyB

Often, this will happen when a check box is missing- could be a simple "none of the above."

Make ‌sure you have answered all the questions in "My Info" regarding the dependents, and continue through each screen.

Navigate to My Info, Your household, select the first dependent.

Choose "My child", continue and be sure their name, date of birth and proper citizenship is complete.
Continue, and answer the question about living arrangements and parents.
Continue, and answer any less common situations, if applicable.
Lastly, enter the child's SSN and be sure that "Not valid for employment is printed..." is NOT checked.