I keep getting prompted to enter form 8839, the qualified adoptive child worksheet, but I have no adopted children. The form is not available for me to delete on tax tool

Try going back through the Personal Info section. You may have accidentally clicked "adopted" when entering info about your children.

I efiled but got error message about 8839 and there are no adoptive children

• Call 1-800-446-8848
• Press 1 for turbo tax
• Press 1 again if in US
• Ask for Taxes help
• ask for associate
• Spell out first name
• Spell out last name
• let them have access to your screen
• Tell them about the adoptive child form
• Look up in search bar: qualified adoptive expenses
• There should be a little highlighted section below the search bar that states something similar "go to adoptive expenses " with an arrow.
• Delete untitled child!
• Customer service was really professional and helpful. Solved my issue.

If the Adopted Child Credit Worksheet (Form 8839) is showing up in your errors on review and you don't have any adopted kids, here's a possible fix for this issue if you're using Turbotax Desktop 2022;

Go to Personal (on  gray top navigation bar); Go to Deductions & Credits; 

How do you want....?

----> "I'll choose  what I work on."

Scroll down to  You and your Family

---> Visit All

 Money Savings Credits Related To Your Family;

See if you qualify? --->  Yes

Did you pay for Child/Dependent care....2022?

----> No

You don't qualify for this.

---> Done

Looks like we're missing some info. You should see a needs review message above an "Untitled" Dependent;

Click on the garbage can to delete this phantom child.

Are you sure you want to delete this adoptive child? 

---> Yes

You should now see: "You currently don't have any adopted child info." 

Next screen:

Let us know if you have an adoption credit carryforward from prior years.

Leave this blank and ----> Continue;

It turns out you don't qualify for this credit.

----> Done

Go to Review. The worksheet should be gone.

I just spoke with Jacqueline at Turbo Tax customer service and we went through the forms together to find why I kept getting this form to appear even after deleting it. Turns out that when I took a photo of the W2 it had mistakenly read it and assigned a box T adoption credit! Once I trashed that box the form stopped coming back!

I just went through this same thing and spoke to a rep that was able to get onto my screen. We went back to the W2 portion and even though I had taken a photo and the system input the W2 info, in box 12b, that is where it went wacky and put the code for adoptive child instead of retirement. 

So go into your W2 and review the 12b box to ensure it has the right code in it.

Hope this helps! How frustrating that was!

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