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March 20, 2025
Question

In DC, I said I don't have any childcare payments, and it continues putting me through to the Keep Child Care Affordable Tax Credit, and won't let me proceed. Help?

  • March 20, 2025
  • 1 reply
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I think this is a glitch in the system. Help please!

    1 reply

    March 20, 2025

    Since you don't have any child care payments and need to proceed, here's how you can delete the incorrect Child and Dependent Care Credit entry in TurboTax:

    1. Log into TurboTax: Open your TurboTax account.
    2. Use the magnifying glass: Click on the magnifying glass icon to search.
    3. Type "Child Care Credit": Enter "Child Care Credit" in the search bar.
    4. Click on the jump link: Select the jump link that appears to go directly to the Child and Dependent Care Credit section.
    5. Answer "Yes" to the question: When you come to the question about the Child and Dependent Care Credit, answer "Yes."
    6. Delete the entry: On the next screen, click the trash can icon to delete the incorrect entry.