It will not let me go back and edit my child tax credit

If you are having an issue where it is looping you around, try these options to fix the issue you are having

If you are using TurboTax Online 

• Check ‌your browser's settings. (Clear your Cache and Cookies)
• Check on your internet connection
• Try using a different web browser

If you are using TurboTax Desktop

• Make sure the software is updated. 
• If you haven't rebooted your computer, please do
• Check your firewall and antivirus settings. Make sure they aren't blocking any feature of the software. 

If you are having a different issue, please reply to this thread with the specifics of what you are experiencing or contact Customer Support by clicking the link below

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